What our Customers say...


I recently came home to a broken pipe and water everywhere in my wood cabin. I contacted SERVPRO of Nantahala and Kad Kahn and his team quickly responded. They did a wonderful job drying everything out and explaining the restoration process. Kad was available to answer any questions I had, which were many. Him and his team were very courteous, professional and efficient. I highly recommend SERVPRO. They helped ease my mind during a very stressful and chaotic time!

Professional fast service! Thank you guys!

SERVPRO of Nantahala was great and would definitely use again - though I obviously hope to never go through this again. We had a lower level dehumidifier malfunction in a second home which caused flooding and water damage to the engineered hardwood floors. SERVPRO responded rapidly and were out the next morning (it was a Sunday). They pulled up the flooring, set up fans and dehumidifiers and were incredibly responsive to our questions and concerns. They were very good about staying in touch and working with me concerning insurance coverage. We would have used them for the remediation except we were working with a designer and changing other things which were beyond the scope of the flooded area. This is a well run company and would highly recommend them. Kad was great, as was Glenda.

Called Shawn and he was very professional. My mother in law got sick from COVID. His team went in her house and cleaned everything. Did such a fantastic job. If you need anything done call them to help. They will be there asap. Thank you so much for everything. Thank you Daniel and the lady that came with him to clean. Very reasonable price. Worth every penny.

Could not have asked for anything better. Waking up to water in my basement and having no idea why was extremely stressful. I called SERVPRO and they had a team out within 2 hours and immediately went to work. They were extremely professional and did a fabulous job. Something that was above and beyond was the way they spoke to me and how kind and apologetic they were that I was going through this whole situation. As people who see this stuff everyday, I’m sure it’s easy to want to just get in and get the job done, but they took the time to communicate what was going on and gave me a lot of options of what they thought could be causing my issues. I will recommend them to anyone and everyone!

We contacted SERVPRO of Nantahala after a faulty dishwasher left major water damage to our kitchen floor. SERVPRO was very prompt in responding and came quickly to access the damage. They sent a very professional team out that worked quickly and skillfully to do the mitigation services that were needed. We were very pleased with the service that we received and would highly recommend them. Thank you to Kad and his professional team and to Glenda who is always a pleasure to work with!

Very professional and kind! Would recommend over and over again!

SERVPRO of Nantahala was contracted with a very reasonable quote. They arrived on time, did a great job of cleaning and sanitizing the heating ducts and air handler. The two men were professional and did everything including explaining how and what they were doing. I would highly recommend this company since they did everything expected of them and stuck to the amount they quoted. No doubt that I will use them again when needed.

Five stars!

I hired SERVPRO after a flood in my home. I actually hired them to take over the water mitigation and repair after a different local company botched the job and couldn’t organize subcontractors to do the work. Rex at SERVPRO came right in the day I called and took the project in hand. He finished the water mitigation and got the work done smoothly and in a good time. He was very organized, responsive, and professional as a project manager. Now my house looks better than it did before the disaster. I’m glad I called them.

When disasters like a sewage backup happen we need professional help. SERVPRO of Nantahala are professional, knowledgeable, considerate and kind. We had no idea how to handle the sewage backup in our home. A call to Sean was our very best decision. Miguel and Josh came out, discussed the treatment with us and went right to work. We are confident that our home has been professionally cleaned, sanitized and dried out. Thank you SERVPRO of Nantahala.

Our experience with SERVPRO was a delight. Super easy to work with and always there when they said. The hardship of having a flood & replacing floors is made simple and painless, when using SERVPRO services. Amber, in the office, is very helpful with insurance questions, Rex, the project manager, was always on top of everything-from the pod being delivered to throwing away old doors & baseboards, & signing final paperwork. Julia & Abagail cleaned the cabin after the floors were installed & I cannot say enough about their attention to detail. We highly recommend this company!! Thanks SERVPRO!

I worked with Brandon Bowels directly and this was an A+ experience. Great company to do business with. Highly recommend to everyone. Marko

This company saved our 4th of July family vacation. We had a house full with 10 people and five dogs. The carpet in one of the bedrooms was saturated. I called the owner at 7:30 am and he immediately sent his crew to my house. They were very thorough and professional and did a great job. They also went into our crawl space to see if they could determine what caused the water. That was going above and beyond!!

After a flood damaged our vacation home 12 hours away we were referred to SERVPRO of Nantahala by our insurance adjuster. I will say, I was quite nervous having to coordinate this thing from 660 miles away. SERVPRO assigned Rex O’Neal to my job and the rest is history. Rex’s performance Was unprecedented- his communication and follow up was terrific as was SERVPRO. Highly highly recommend them- arguably best contractors I have ever used.

I had water damage at my house in Marble, NC. The mitigation crew from SERVPRO of Nantahala did an excellent job of evaluating the damage and managing the cleanup. Rex and his SERVPRO repair crew then stepped in and completed the flooring, drywall, and insulation work. Rex was extremely responsive and kept me updated on the progress. The repairs were complete and excellent. They performed a thorough final clean and moved all the furniture back in place. My downstairs looks better than before the water damage! I would highly recommend this company and wouldn't hesitate to use them again if necessary.

We had a tree fall on our house causing major damage. The great people at SERVPRO Nantahala showed up promptly getting an estimate together for my insurance company. When the work started it was coordinated by Rex, who did a great job getting it going. The carpenters, Jeff and his crew were prompt and beyond professional they did an outstanding job putting our house back together correctly and timely. I would highly recommend them to repair any unexpected damages.

Sean Bowles has been a pleasure to work with. He and his staff responded to my residence after a tree fell on our house and a snow storm was predicted to hit the next day. They made sure the roof was tarped so it wouldn't leak. He was up-front about everything and responded to my calls and questions promptly. He coordinated the whole job of repairing my house from start to finish. (All while I was out of town). He and his staff are trustworthy and professional. I would highly recommend this company for any and all construction projects.

Awesome company! Would highly recommend. 

Top notch company

Brandon and his team at SERVPRO of Nantahala are quick, reliable and do an outstanding job. There is no one else I would ever call!

This company is amazing! This is the second time I have retained the services of SERVPRO of Nantahala and I would not use anyone else. They were extremely professional and reasonably priced. Zach who led the crew at our house had the perfect mixture of hard work and compassion for our situation. They got the job done while preserving valuable and sentimental items in the house. This is a company who values both its customers and employees as well and it shows in the work and in my conversations with Branden the owner. Thank you for making a difficult situation so much easier for myself and my family.

This is a great family to work with. I have known the Bowles for several years and they are the best in the restoration business!

Received an estimate today from Brandon regarding crawl space issues. So far it is the best price received out of 4 quotes. No pressure or scare tactics used. I feel that he was honest in relaying information regarding the situation at hand.

Lots of water and all of a sudden it was gone! Thanks SERVPRO! 

Quick to extract and dry! Nobody is better! 

Super happy with their services!

Highly recommend SERVPRO of Nantahala. 

The best company in the Franklin area! 

Awesome experience! Highly recommend!!!

The best company in Franklin in construction. The family that owns this business is the best! 

After a huge fire, SERVPRO took care of everything from start to finish for us. 

Quick and efficient. They got all of our belongings clean and back to us quickly. 

After our fridge leaked all over our home, SERVPRO of Nantahala got it dried and put back together. 

Our house was put back together perfectly!

After a big fire, SERVPRO was there to help from start to finish. 

Wouldn't use anyone else in restoration. SERVPRO of Nantahala is the best company to work with. 

Great cleanup team and the rebuilding team was amazing as well! 

After a tough situation for our family, SERVPRO made it all better. Thankful for the hard working men and women that work there. 

Great work! 

After finding a lot of mold in our bathroom, SERVPRO of Nantahala was quick to respond and cleanup. Thank you for all you do! 

A great company to work with! 

No one is faster to be on site and get the job done. SERVPRO is the greatest restoration company to work with! 

Highly recommend. After a massive flood, they got us back open quickly. 

SERVPRO is simply the best! 

Highly recommend using SERVPRO of Nantahala. They are quick to respond an cleanup. 

Our building had a massive flood, SERVPRO of Nantahala was great to work with. 

Cleaning crew were great - non-stop cleaning, smiling the whole time - polite.

Went beyond the call of duty... defines the word perfect. Outstanding job!

Give your guys a bonus for fine customer relations! Attentive response and competent work! Excellent service, respectful employees.

Every person I have met or talked with from SERVPRO of Nantahala were so professional, understanding and patient... They worked efficiently... I was impressed with their positive attitude about their job. Your company has made a difficult situation most bearable. I feel that your company needs to know how much I appreciate everything that was done for me.

From the beginning of our nightmare to completion of the restoration, SERVPRO has been our Knight in Shining Armor... They are Professionalism at its best. This company is a well oiled machine and I only wish I could afford a huge billboard extolling their virtues. We left home for several days and when we returned it was spotless... I once again had my home!

(Crew) has done it again! (Crew) are wonderful! SERVPRO FOREVER!

I will never attempt to clean a "mess" myself again! Excellent service in every way!